What is cryptocurrency?
Cryptocurrency is a digital or virtual currency that uses cryptography for security and operates on decentralized networks called blockchains. Unlike traditional currencies, cryptocurrencies are not controlled by any central authority.
How do I buy Bitcoin?
You can buy Bitcoin on Bitget by registering an account, completing KYC verification, depositing funds via bank transfer, credit card, or crypto deposit, and then placing a buy order on the spot trading page.
What is a blockchain?
A blockchain is a distributed, immutable ledger that records transactions across a network of computers. Each block contains a batch of transactions, and once added, the data cannot be altered, ensuring transparency and security.
What are trading fees?
Trading fees are charges applied when you buy or sell cryptocurrency on an exchange. On Bitget, spot trading fees start as low as 0.1% per transaction, with discounts available through VIP tiers or holding BGB tokens.
How do I deposit money?
Navigate to the Deposit page in your Bitget account. You can deposit via cryptocurrency transfer (using a wallet address), bank transfer, credit/debit card, or third-party payment providers depending on your region.
What is KYC?
KYC (Know Your Customer) is a verification process required by regulators. You'll need to provide a government-issued ID and proof of address. Completing KYC unlocks full trading features and higher withdrawal limits on Bitget.
What is spot trading?
Spot trading involves buying and selling actual cryptocurrencies for immediate settlement. When you buy on spot, you own the actual asset, unlike futures or options contracts which are derivative products.
What is futures trading?
Futures trading allows you to speculate on the price direction of a cryptocurrency using leverage. USDT-M and Coin-M futures on Bitget offer up to 125x leverage, meaning you can control larger positions with smaller capital.
How do I withdraw?
Go to the Withdraw page, select the cryptocurrency, enter the recipient wallet address and amount, confirm via 2FA, and submit. Withdrawals are processed after blockchain confirmation, which varies by network.
Is Bitget safe?
Bitget employs industry-leading security measures including 2FA, cold wallet storage for the majority of funds, multi-signature authorization, real-time risk monitoring, and a $300M protection fund for user assets.
What is copy trading?
Copy trading lets you automatically replicate the trades of experienced traders (elite traders) on Bitget. You choose a trader to follow, set your allocation, and their trades are copied to your account in proportion.
How do I contact support?
You can reach Bitget support through 24/7 live chat on the platform, submit a ticket via the Help Center, or email support. Response times are typically within minutes for urgent issues.